Privacy Policy

Last updated: 01/05/2025

Welcome to Propics, the real estate sales management system. We respect your privacy and are committed to protecting your personal data in accordance with the highest standards of security and transparency.

1. Who Are We?

Smart App for Information Technology (Propics) ('Propics', 'we', 'our', 'the Company').

Company address: Jeddah - Al Rawdah District - Prince Sultan Street.

Propics provides a real estate sales platform that enables digital sales management of real estate projects, including unit showcasing, quotation issuing, booking management, and payment processing.

2. What Does This Policy Cover?

This Privacy Policy explains how we collect, use, store, share, and protect your personal data, as well as your rights in relation to this data.

3. What Data Do We Collect?

When you use Propics services, we may collect the following types of personal data:

Registration Data: Full name, email address, phone number, company or project name.

Project Data: Real estate project and unit details (areas, prices, locations).

Payment Data: Transfer details or transaction data via SADAD.

Usage Data: Login records, activity logs, system reports.

Technical Information: IP address, device type, operating system, browser data.

4. How We Collect Data

We collect data through the following methods:

Directly from you when you create an account or input data into the system.

Automatically from your device through cookies during your interaction with the platform.

5. How and Why We Use Your Data

We use your data for the following purposes:

To create and manage your account.

To deliver our services and ensure system functionality.

To send quotations, booking details, and invoices.

To enhance and improve our services based on usage analysis.

To contact you regarding updates, offers, or technical support.

To protect the system and detect fraud or violations.

6. Sharing Your Data with Third Parties

We may share your personal data only with trusted parties when necessary, such as:

Payment service providers (e.g., SADAD) to process financial transactions.

Technology providers (e.g., hosting, security, email infrastructure).

Governmental or legal authorities when required by applicable laws.

We do not sell your personal data to any third party.

7. Data Protection Measures

We implement strict technical and administrative security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, due to the nature of the internet, we cannot guarantee absolute protection.

8. Your Rights

Subject to applicable regulations, you have the following rights:

The right to know what data we hold about you.

The right to correct or update your data.

The right to request deletion of your data if it is no longer required.

The right to object to certain types of processing.

The right to withdraw your consent at any time.

You can exercise your rights by contacting us via the methods listed below.

9. Cookies

We use cookies to enhance your experience on the platform, such as remembering your preferences and enabling faster navigation. You can control cookie settings via your browser.

10. Data Storage and Transfers

Your data is stored on secure servers that comply with internationally recognized standards for data protection, including encryption protocols and advanced security technologies.  In cases where data is transferred or processed by trusted third parties for operational or technical purposes, this is done under strict procedures to ensure confidentiality and integrity in accordance with global best practices.

11. Changes to This Privacy Policy

Propics reserves the right to update or amend this Privacy Policy at any time. You will be notified of any significant changes via email or system notification.

12. How to Contact Us

If you have any questions or wish to exercise your rights regarding your personal data, please contact us at:

Email: privacy@propics.sa

Mailing Address: Jeddah - Al Rawdah District - Prince Sultan Street - Saudi Arabia

By using Propics, you acknowledge that you have read, understood, and agreed to this Privacy Policy.